Companies that Trust Our Solution
Companies that base their Contact Center operations on OMniLeads.
Professional Modules
Advanced Premium Reports
The business layer allows generating multiple productivity and efficiency metrics, while combining statistical information in order to offer greater “granularity” when deploying information, which allows a substantial improvement in the presentation of information for decision making.
Post Interaction Surveys
Every interaction is an opportunity to improve. Listening to your customers is the shortest way to ensure an excellent experience.
The commercial version of OMniLeads allows you to generate satisfaction surveys to evaluate the performance of your team and your company's services.
F2F - Click2Call
Face to Face is always easier. The commercial layer module can be embedded in your website, to allow your clients to call your business with just one click, without any other tool than the web browser.
Ensure your customers' loyalty with a unique experience.
RealTime Wallboard
In operations where there is a large amount of information and traffic managed in the Contact Center, the need is detected to have a global, efficient and real-time vision of the main operation indicators that best describe the current situation and allow us to quickly discover agile which aspects of the workflow might need optimizations and improvements.
Try OMniLeads Enterprise!
The commercial solution for call centers you were waiting for!
The key ally for your business team
Go to the commercial version in one simple step and without losing your information!
Agile and Simple
Generate value faster and more efficiently. Accelerate your digital transformation.
A modern and flexible architecture is the basis of a more simplified and productive technology stack.
With the enterprise version of OMniLeads, you can say goodbye to decoupled tools and multiple interfaces.
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Personalized Experiences
Consumers who demand increasingly higher quality service and contact center employees who expect dedicated support. Deliver personalized experiences across channels and devices to create better experiences. Use interactive, detailed views and the right tools for every situation.
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Dynamic Architecture
Create a solution tailored to your needs with a solid platform foundation, open APIs, and hundreds of possible integrations.
Customize your contact center platform by integrating your favorite systems and driving new connections between applications.
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Agentes Activos
Años Liderando el Segmento
Partners Certificados
Workforce Engagement
Workforce Engagement Management
Reports and Analytics
Granularity and detail of essential KPIs for the business.
Reliable and Secure
Centralize events, track activities, all from one friendly web access.
Simple to Manage:
Create custom views and profiles ready to operate according to your business rules.
Active Directory
Legacy Authentication: External authentication enables transparent platform integration with your LDAP/Active Directory services, centralizing your users and protecting your infrastructure.
We Maximize your Business
Professional Services and Support at No Cost: We help you maximize your business with the help of experts, and implement best practices. We accompany you in the business and advise you, at no cost.
Training and Certifications
Turn your Team into OMniLeads Enterprise experts: Take your administrators to the next level, thanks to our free Trainings and Knowledge Databases.
Learn More
Learn more about the OMniLeads Enterprise Stack: Advanced Reporting (link video), CX survey (link video), Video Calls and Web2Call (link video), and much more!
Request a Free Demo